Regime Change.

Shortly after I got in, Melissa told me that Steve was fired.

What? Steve? You’ve got to be kidding me. I didn’t believe her. She said Mike was now the GM. So I went to Mike to verify this. The way Mike and Angie looked me in the eye and told me Steve was terminated last Friday made me feel like it was one giant practical joke.

Sadly, no.

I have no idea why he was booted. I do know most of the employees didn’t take him seriously. King Mike is already focusing on areas we’re lax in, and tighting up on them. First thing that comes to mind is actual write-ups for being late.

Mike was a good assistant GM. I don’t think I’m going to like him as much as a full GM. Funny, I remember him but a few weeks ago saying he had no interest in being a GM. Too much responsibility. If anything goes wrong, it’s your fault.

Steve seemed to see a lot in me, and I guess that’s why I’ll miss him.

So.

Angie had a short chat with me. She told me that I sometimes get an attitude with customers, I act arrogent.

Ugh. Yeah, I’m arrogent. I come off arrogent when I try to explain things. Because whenever I try to explain anything, customers never understand. I keep giving people the benefit of the doubt, thinking maybe this one I will be able to communicate with. But, no.

A public slave. Have to remember that. I guess my spine hates when people try to walk over me. My reaction is to stand up for myself. I guess all I’m being paid for is to smile and take it.

I’ll work on it. Could be a good exercise in controlling my emotions. In not letting situations dictate my actions.

It hurts because part of me thinks Angie doesn’t like me. That’s just how I am. I remind myself that it really doesn’t matter whether she likes me or not. My goal is to do whatever it takes so she doesn’t find anything I have done wrong, or have to do. Just do my job, more or less, that’s my goal. If I do it to the best of my ability and she throws extra chores my way, well, that doesn’t mean I’m doing a bad job.

I hate being in the middle of something, and then being told to do something else, and then being interrupted in the middle of that. And then I have to go back to those things in reverse order, and maybe, just maybe, I’ll finish it all.

Strangely, I’m looking forward to having Andrew around. Unless there’s something completely blaring, he won’t bitch. I’m left to access for myself which things are most important for me to do. Gives me a bit more control. I pray whenever Suzanne finishes manager training, she stays with us. She’s not nearly the hard-ass Angie is.

I closed tonight with the foreknowledge that I’m openning tomorrow. Everything’s set up for me to walk in at 5 AM and have everything ready by 5:45. Seriously, I’ve walked in at 5:25 before, and had the pastries and bagels out by 6 AM. So I can easily finish everything tomorrow. Who knows, maybe I’ll actually finish slicing the bread by 7 AM. Maybe!

Aside from today and tomorrow, I work three other days this week, but I can’t remember what they were. Didn’t write the days down. *yawns*

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February 6, 2005

It soun dslike you had a very dramatic crazy day 🙁 Hopefully where he wants to pull in the slack will be for the better and they will recodnize how skilled you are

February 6, 2005

Bummers. =(

February 6, 2005

Norris (my boss)is like that. I never thought of using ‘arrogant’ as a descriptive term for him, though. I personally know I do it so I try to keep it in check. When I told him what he did, though, he totally argued me down until I mimicked him perfectly. Lmao.

Ugh… how lame. I hated when things like that happened at the store I used to work in. 🙁 And I totally understand the “attitude” thing. I would bust my ass and work hard at organizing, cleaning, getting the job done, etc. However, I just wasn’t good at dealing with people. Any hint of sarcasm, disrespect, or moodiness from a customer would send me over the top. Probably because I wasn’t…

getting paid well enough to deal with assholes who thought they were SO much better than me because they were standing IN FRONT of the counter. Phew. I hope things get better at work. Drama is very frustrating. Good luck.

I have that same problem with arrogance. When I worked in food services, I would always either seem to be taunting the customer’s lack of intelligence, or acting like I’d rather be pulling out my teeth one by one with pliers than serving them. I can’t just “take it”, either.

February 7, 2005

“I guess all I’m being paid for is to smile and take it.” essentially, yes. we are in a position where customer service is our #1 priority. if we get an “arrogant” air about ourselves, it likely bothers the customer. i’m very arrogant in general, but for some reason when i put that apron on–my arrogance fades and i have a constant smile and understanding nature for the customer.

February 7, 2005

btw i’m really curious as to why steve was fired. i found out that [apparently] the reason i havent been seeing one of my coworkers around is because she got pregnant. …she’s a junior in high school. apparently her mother is really pissed. i dont know the whole story and i dont know whether or not it’s true, it’s just one of the managers and one of my other coworkers were discussing it.

February 7, 2005

GOD do I knwo the feeling.I hate that.A slight shift of management, and your whole job gets thrown off.Ugck.Hang in thurrr.

February 7, 2005

RYN: Yes. I did say strippers. But there will be more details in the next entry I write. =)

February 7, 2005

I know what you’re going through. Vicariously, that is, because to ACTUALLY know what you’re going through, I’d have to leave the house, and that isn’t going to happen. Anyhoo… I’m a generally arrogant person, but when it comes to costumer service, I hate arrogant people. I’m a hypocrite, go me! But if I was on the other side of it, I’d probably be an ass to costumers. Oh, the humanity…

RYN: Good lord, now I’m half in love with YOU. 😉 I think its awesome that Brad has suddenly opened up with his way of expressing himself to me. I am able to appreciate it so much more than I would have, if things had been different. If you’re anything like Brad… you’re a rare breed. And a damn good one. 🙂