Welcome and some reminders

Why a chipmunk? I don’t know other than I thought he was cute 😁 DiaryMistress and I saw this guy on a recent vacation, he was obviously preparing a nest or something, stuffing his face with fuzzy things.

We have had a bunch of new (not new, they are all previous OD members) people join us in the last couple days, I first of all want to say WELCOME! It is great to have you here, and you are all providing a lot of great feedback already – thanks for that.

Just a few things that are important I wanted to put out as reminders:

Contacting Support

If you run into a problem on the site that you need to report, or have a suggestion about better ways to do something – the best thing to do is to click the “Contact Support” link at the bottom of any diary page. That will give you a form you can fill out, which sends the message into our official ticketing system (for those of you “in the business” we are using Zendesk). This is much better for me and the rest of the OD team, because this ensures that your message is tracked properly on our side. Not that I don’t love getting notes and emails from everybody, but it’s much easier for us to organize if it comes through our ticketing system.

Setting your diary to not-Private

Remember if you are new – if you want other people to see your diary and posts, you have to change your privacy setting to Public or Friends Only. When we imported all the diaries from the old site, we set everything to Private – only the diary owner can reactivate the diary and change it back to not-Private. This was simply to protect everybody’s privacy – we didn’t want to go live with the site and have a bunch of diaries out there in the wild, when people weren’t expecting that. To change your diary from Private, click on the main menu, and then on Profile. On the Profile screen, click Settings and then Diary – there you will see you can change the Privacy.

YouTube Links

We’ve had a couple people report that they are having trouble getting YouTube videos to display. This does work – but you have to be sure that you 1) paste the URL into the typing space, and 2) hit Enter immediately after. The Enter is important because that shows the system that this is a separate link. If you do this, you will get a playable video:

Internet Explorer 11

If you are using the wonderful browser that is IE 11 (sorry, not trying to be snarky!) you may have some problems with adding images or other things on the site – we have a few reports of these, and are doing some IE testing. Still, if you run into problems, be sure to report them – we want to make sure we fix any bugs, even if they are just related to that browser!

I think that’s maybe it for now – we have a long list of suggestions, and a few things to fix, which is great – this is exactly why we wanted this early-access group to be using the site. Keep them coming!

Thanks to all of you,

DM