How’s it going on the New OD Survey #1
Hi all,
It’s great to see so many people coming back to the site over the last couple weeks – I really do feel like we are building this community back very quickly, and for that I want to thank all of you! It’s really so great to see people interacting with each other again, in the way that I think is special and unique to this place. I knew when I was planning to bring OD back, that people could still be civil and supportive with each other on the internet – counter to what we see everywhere else – and I’m glad to see that so far this seems to be true!
We have been working hard on getting email invites out to all the prior users of the site – but there are over 400,000 so that takes some heavy duty email processing to do. In the last ten days, we have sent out 20,000 invites (which is why you are seeing new people start to show back up) but we will hopefully be increasing the speed of that in the next couple weeks so that everybody gets notified.
Reminder that there is a new theme (we are changing them every week on Monday) – so check out the front page or the Open Diary Themes diary (and friend that one too) to find out what it is.
We have also added a bunch of new Circles in the last week – so if you haven’t started finding and posting into Circles yet, please have a look!
Now, the real reason for this entry – I’d like to get some feedback from all of you on what you think should be next, to make OD a better place. Before you answer, some of the things we are already working on:
- an improved Friends list that will bold the entries that your Friends have made since the last time you visited
- an improved front page and profile experience that will make the site easier to navigate and use
- better notifications that will include notifications for posts by your friends and in your circles
- ability to change fonts and font sizes in entries
- allowing users to set their timezone so that entry dates would calculate correctly for where you are
Also, a special note on customizations – a lot of previous OD users are requesting the ability to change colors and backgrounds on their diaries. We are looking into this and may enable it, but we have not decided for sure yet. There is quite a bit of work involved in allowing this, so we are in evaluation mode on what is required.
So, given the above – what I would love to hear (either in the comments here, or by sending a message to Support through the link at the bottom of the page) is:
What do you think Open Diary needs to make it better place to be? If you were running the site, what features would you add?
Thanks for any and all input, it’s very helpful to us as we try to prioritize what to do next 🙂
This isn’t related to UI/UX… but I have noticed on a few occasions slow response times on the site. I don’t know what your back end servers are. But perhaps better use of load balancing to handle the traffic hiccups. The site is growing quickly maybe faster than you anticipated, so some hiccups are to be expected with the increased network traffic.
I also did really like being able to customize my diary on the previous site, it gave each person’s page some unique flavour. Although it is not necessary, just a nice to have. Everything else is good, keep up the good work!
@psychoactive I totally agree, and I probably should have said above that proper performance of the site is always our #1 goal – we have very active monitoring going, and ongoing conversations with Engineering on where to tweak the system to increase performance. As an example, we had a particularly rough patch around midnight EST two nights ago – we have been going through logs and addressing things that need to be fixed since then. Load balancing and adding servers is definitely one of the options we are looking at.
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I don’t really know if I have many suggestions on adding things, other than editing notes. I enjoy and appreciate the simplicity of OD. I do miss some of the old formatting options with backgrounds and such but honestly as longs as I get to semi-anonymously pound out my thoughts I am happy. I am so deeply grateful you brought this back to us.
@firewitch thanks! Editing notes is definitely on the list – that will be coming in the future 🙂
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The ability to mark somebody as a favorite without necessarily inviting them to like me back. Sometimes I just want to lurk. 🙂
@startingover_1 yes that is something a few people have asked for – we will look into whether we can do that. Thanks!
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The ability to edit a note is a big one! I really miss having a custom front page on my diary; not too bothered about colours/designs but I would like to write my own intro. I’d also like to see some logical order to the chapter lists. And the ability to easily change the status of entries perhaps by chapter? It’d be quite useful to be able to make all the entries in a chapter friends only or private in one go. Otherwise, I’m happy with the new features and glad to see the circles bulking back up again! Overall, I’m so happy this community is back 🙂 I know I’ve said it before, but (to use a British phrase) I’m chuffed to bits!
@pulchritude so happy you are chuffed 🙂 There will be a bulk editor/chapter editor sometime in the future, it’s on our list of things to do but it’s pretty complex so is probably farther down the road. The diary front page will also get a rework, we may include a description in that, we will see. Thanks!
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just popping in to say I’m grateful OD is back. <3
@lachlan we are grateful you are back too!
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I very much prefer OD to Prosebox, but one thing I loved on Prosebox was the little window that gave me a preview of something I had written previously. It was a sort of “on this day”, but with entries. So if I logged on to write an entry I was shown something I’d written on or around the same date in the past and it often encouraged me to go read the full entry. I’d love to see this feature here.
@alika that is a very interesting idea, thanks for that suggestion – we will look into it!
@thediarymaster Yes I LOVE the “On This Day” option. It was fun to look back on what you were doing exactly X amount of years ago on that exact date.
@missmeg I find this interesting because I don’t like the “On This Day” feature at all. lol. Some entries I don’t want to be reminded of! 🙂
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When you click on your own profile / activity / friends, you are able to see details about interactions your friends are having with other folks on the site, including private notes they may leave. I don’t leave or receive a lot of private notes, but I do find being able to see others private things a little disconcerting. I would have no issues if this feature was deleted.
I’d also love to see a return of Readers Choice.
I’m really loving OD’s return . Keep up the great work.
@wren you should not be seeing private notes in that feed, this is something we have tested for but we will definitely check that out – have been considering removing that feed entirely, since some people find it a bit stalkers. Reader’s Choice we will see about – it was a good feature but also caused some relationship problems back in the day – plus, I really want people to focus on writing for themselves, and not so much on writing things other people will like.
@thediarymaster You cannot see the full private message sent, just the first sentence or so and if you click on it, it will take you to the entry the note was left on. Once there, the note is hidden as it should be. I agree that the whole feed does seem stalkerish.
I remember some of the issues caused in Reader’s Choice, but at the same time, that was where I’d discovered some of my all time favourites. Thanks for responding.
@wren sure, thanks for the suggestions and info!
@wren @thediarymaster I also would not cry if the activity log was removed. There are already a lot of places to check – my notes, my favorites list, any circles, the notification bell for any replies/mentions, etc. I don’t necessarily need to see all the (public) notes other people are leaving, etc. It just seems a bit redundant and if not a lot of people are using it, why maintain the code or bother with the space/performance it is using?
@asilliamagdalene we took it out yesterday!
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To me the color and other customization stuff is not important.
I might like seeming more people on front page.
I would like to have the calendar back, especially if it included my old entries. No doubt that would be a big job.
Thanks for all you’ve done. It works fine. Again I was so happy to see my old entries, a lot of them still with their pictures.
@womaninthemoon I do want to bring the calendar back – it is a big job but I think it’s an important interface. You should see that in a future release.
@thediarymaster YES entry calendar!!
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Just want to say I am so grateful OD is back!
It’s been fun looking back through all of my old entries.
@innocencelost we’re glad you’re back too!
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I would like to edit notes.
I also have some issues that if I go back in to an entry to correct something and have some pictures that I have put in by URL, I lose those pictures when I hit edit, and have to go back and past the URL in… I don’t know if I lose pics that have been uploaded, just the URL ones, I believe. Am I doing something wrong there?
@bambamgotchatwice editing notes is a definite one we will add. On the pictures, I don’t think you’re doing anything wrong – could you please send a message to the Support team through the link at the bottom of the page? I think they should investigate that.
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I’m also pleased with the way OD is advancing. You and all the team have been so attuned to getting this off on the right foot. I am enjoying it and enjoying the people I interact with. Thanks for making it possible. I will just take the improvements as they come, and if anything becomes terrifically important, I will let you know.
@dlk082244 thanks, that is very nice of you to say!
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I hope the response speed can be improved. Some friends blame that the site is too slow which make them hesitate to keep on using OD.
@t_8 we are working on performance improvements every day – hopefully you should see things getting better all the time. Thanks!
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I better way to go back and see entries. One of my friends I can only see about half of her diary? I would like to navigate to the beginning of mine. Didn’t it used to have pages so you could click around page page 1 (end of diary) and say page 5 and see a few months ago or say page 48 to get to the beginning. Am I making sense?
Also I did enjoy being able to add customization, but honestly as an adult ( I was a teen and young adult before ) I don’t have time or energy to sit back and find HTML and codes to do that again. So I am not worried about that at all. I like favorites over friends. Although I love having my friends too. Sometimes you want to read someone but don’t always want them to know you are following their lives.
@lostfrommypath yes you’re right that we had that kind of indexing in the old site – and we are looking at ways to bring that back without affecting site performance. We should have something better in place in the near future.
@lostfrommypath I do see the point about favorites and friends, so I am giving that some thought – we will see.
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omg, thank you, thank you, thank you so much for bringing Open Diary back!!!
@elizabethhiggins you’re welcome! 🙂
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Is there any plan – or possibility- for bringing back pictures that were in old entries? Speaking as a picture-heavy diarist!
@ednamillion yes we are actually working on that right now – pictures that were embedded using an outside site like Flickr we will be able to get the new system to display those with some adjustment. That should happen in the near future.
@thediarymaster that’s wonderful news! My very oldest photos were on weird long gone sites, but I’ve used Flickr since 2006 so I am very happy that it’s in the works-
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So tell me, are you finding Open Diary to bring out your creative self? I bet that you are. So many wonderful things to look forward to.
@wildrose_2 yes, yes it does!
@thediarymasterOpen Diary is a creative outlet for me too. I’ve never found anything quite like it.
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Dear Diary Master,
Thank you very much for your great efforts to resurrect Open Diary, for importing our old diaries and for making this community a great place to be enjoyed.
Kindly inform me how to upload pictures on OD.
Thanking you very much in anticipation.
With kind regards and best wishes.
@friendofall hi, and welcome – thanks for the nice note! The picture upload facility is one thing that is subscribers-only. If you have an active subscription, you will see an Add Media button on the entry editing page that will allow you to upload images into entries.
@thediarymaster Thank you so much for the prompt reply. Message received loud and clear. Be blessed and always happy.
@friendofall thanks!
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If I would add any feature (and I know this seems to be unpopular), I would bring back the customization options. One of my favorite things to do on old OD was come up with decorative themes for my diary with my best friend, sometimes we would decorate each other’s diaries, and pick out pictures and colors and patterns to go along with whatever theme would could come up with. It was an important part of the experience to me and something I miss a lot. It was also wonderful to go through random diaries and see all the many wonderful forms of self-expression, like examining a giant imaginative quilt.
@vetinari it’s funny, DiaryMistress used the same term “a giant quilt” when she was describing why she liked having the customization options on the old site. We are definitely thinking about this hard – if we can come up with a way to enable it, but allow viewers to switch it off, we may go that way. Thanks for the input!
@thediarymaster I wonder if you could have a local override to cancel the (proposed) customized styles from a diary when you can’t read the words because of the background. Some of us have enough challenges reading without noisy backgrounds and clashing colors and pointless (and pointerless) cursor changes.
@sleepygene this is exactly how we are thinking of doing it – the reader could switch customizations off if they want to read without the “noise”. Thanks!
@thediarymaster Ah, so it would be the Reader’s Choice. The Best of Both Worlds. Thanks.
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I’m lazy and didn’t scroll through your 400,000 notes. Has anyone said “Reader’s Choice” yet?
@drama yes we’ve had a few people recommend that, we are thinking about it. Thanks!
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I do miss the customization of the front page that we had a before, it was so much fun back in the day. However, I barely have time to actually write let alone sit and do all of that, but the option would be nice. I miss the random button.
@punkinface thanks, we are considering both of those!
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Seconding the requests for the ability to edit notes, and the calendar. I loved the old calendar feature! Also, I’d like to be able to select a chapter and read through only those entries. How about an undo button for editing entries? And I cannot seem to figure out how to change my profile description. The paragraph that talks about who I am. There’s a typo in there I need to fix.
Thanks DM!
@sheetmusic if you go to Profile on the menu and then to Settings, there is a place there to change your description. Thanks for all the other suggestions!
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I noticed often if I post an entry and then go to edit the entry soon after (Usually I discover a spellling/grammatical error and that just can’t happen!!! lol) when I go to save it, I receive a 403 error. I find this can be reproduced more often than not. Not sure why the webserver is telling me I can’t write to my own diary. Just a heads up. Keep up the good work! 🙂
@psychoactive thanks for letting me know about that! Would you please send a message to Support through the link at the bottom of the page so they can investigate? Thanks!
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Another request, the ability to “like notes/entries” sometimes somebody says something you agree with. A like would reduce redundant comments in posts, making for a cleaner interface. But also sometimes you just want to let people know you read the entry comment, without responding.
@psychoactive yes, that is a good suggestion, thanks!
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How do you add pictures to your entries? I am so glad od is back
@candyliciousmagic if you have a subscription, you will see an Add Media button on the entry editor – but this is one feature you have to have a subscription for. Thanks!
@thediarymaster And I really like how it’s set up this time 🙂
@candyliciousmagic thanks!
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As was already mentioned numerous times, and you have addressed you are already working to get it added, my main thing would be to have note editing added, always feel like a goober, when I hit add note w/out proof reading and then see my spelling/grammar errors cemented there in the notes. lol
Maybe an option to “like” notes left by readers, that way if you do not necessarily have anything to write back you could like the comment so that the reader knows you saw it? Just an idea.
@cherrywine_1 thanks for that second one, that is a good idea!
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I miss “empty” notes, where you could just leave your name to show that you’d read and were there even if you couldn’t think of the right words to say.
@sylverling thanks for that, that is an interesting thought – there were a lot of those on the old site. We will give that some thought.
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Thank you very much for bringing back the OD.
Will you be adding Lifetime Memberships again? I always meant to buy one…
Will you be adding a backup function so we can have a copy of our writing?
@relativetruth we will be adding an export function in the future, but are still working on that. I don’t think we will do Lifetime memberships again – I’m sure we won’t be doing it in the near future, but we could always reconsider as the site grows.
@thediarymaster are the lifetime memberships we had before going to transfer over? if I look at my membership it says lifetime but I wanted to check and see if that’s going to stay that way or if I’ll have to resubscribe at some point. (You may have mentioned this elsewhere, I’m catching up.)
@sylverling yes your Lifetime membership from before will remain in place, and you will not need to subscribe again. Thanks!
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For me, the navigation is still the biggest detriment to me wanting to be on the site or feeling like it’s easy to use – the front page of my own diary is kind of hard to navigate. I like to browse through old entries within the past few weeks and it’s hard because there’s no ‘next page’ link. A calendar view will also be REALLY awesome once we get that.
-I’d also (and I know you’re working on this) really like the ability to see a list of unread entries by friends (although the ‘latest entry’ sort is a lot easier to use than what we had before).
-In general I find the amount of options in the profile a bit overwhelming. What exactly goes in the activity log? What exactly triggers notifications?
-Related to navigation and the above, if the profile (and maybe the ‘my diary’) link could just be their own icons (instead of the drop down) that would make things a bit more streamlined. Or maybe make the picture of me a link to either my diary or my profile which saves you a little space and saves me a click :). Honestly, I wouldn’t mind having the Friends List and Notes as icons too.
@asilliamagdalene thanks for all the input, and I totally agree about the profile and settings interface – we are planning on revamping it in the near future to make it easier to use. It is quite overwhelming right now 🙂
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Editing notes would be a big one. Also, it would be amazing if there were a quick and easy link to add pictures to notes and especially entries.
@zucchini there is a way to add pictures to entries, but you have to be a subscriber to be able to do it. If you will subscribe, you will see an Add Media button at the top of the entry editing window that lets you put pictures into entries. We don’t support that for notes, though.
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Can we change the privacy on individual chapters? I can’t seem to work out how to do that…
@hypnotica you can’t do that today, but we are working on being able to do that in the future, thanks!
@thediarymaster I think this is a big issue because I don’t really want all my old OD stuff out there in the ether, but I don’t want to make my entire diary private. I find the privacy settings a bit clunky and hard to understand here. Like, if I set the diary to private can I then set a new entry to public or will it not be seen?
@hypnotica the diary settings override the entry settings – so if you make your diary private the entries will be private regardless of their setting. If you would like to set all your old entries to private or FO, we can do that for you – just send a message to the Support staff through the link at the bottom of the page.
@thediarymaster thank YOU!
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what you are working on already has been key for me. also when searching for folks, if it didn’t have to be an exact match, that would be great.
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oh and an option to follow but not friend
@jennifer yes that is something several people have asked for, so we will look into it.
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Sounds like you are already working on what I would like to happen.
Yeah, being able to customize is a nice thing, but…. eh. Maybe because I’m an old fart now it doesn’t matter. I love the fact you can put a picture at the beginning of the entries. Imho I think that is the best way to customize your stuff 🙂
@gilraent_1 glad you like the pictures, that’s one of my favorite parts too!
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Chapters –
How do you actually see all the entries in a chapter? It only loads the first six or so, and then even though it looks like it wants to load more (I see a spinning circle)…nothing.
When I look at my chapter list, I can only sort by name, or by “Entries” – is there a way to pick the order? They used to be chronological in OD and I had specified an order.
Speaking of the sort – Sorting by “Entries” did not appear to actually sort by number of entries. It just seemed to randomize them.
I think others have asked this, but some kind of mass update tool would be really useful – such as creating a new chapter and adding entries en masse, or a tool to update privacy statuses, etc.
Last question – kind of dumb – but if I delete a chapter, that’s just deleting the chapter itself, right? Not the entries inside it?
@asilliamagdalene yes, if you delete the chapter it only deletes the chapter and not the entries. We are working on the problems with chapter display and sorting, that should be getting better soon!
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It has been 6 years since I left OD. I left because life got to sad to write anymore. I did not want to admit my defeat.
I just read some post about people who paid for a lifetime membership not paying the monthly fee now. I remember paying for something way back… but I do not remember what???? Can you check into that for me? It may have been a 1 year thing instead of lifetime. It was a lifetime ago so I do not remember.
@lostfrommypath if you could please contact the Support staff through the link at the bottom of the page, they can check into that for you. Thanks!
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I think everything is going wonderfully so far!
The only feature that I would like to see again, and I think if I remember past entries it is already in the cards for the future, is a feature to sort/assign/recategorize multiple diary entries at the same time. I don’t think I am describing it correctly, but I know in the old OD system, there was a system to ‘edit’ multiple entries, and we could just click boxes to change them from whatever we had them set at, to something else (‘public’ to ‘friend’s only’ etc.) And if I remember correctly, we could also use the same feature to move an entry to a different ‘chapter’ we created.
In the grand scheme of things, this feature is not all that important compared to everything else being worked out – I am just really glad OD is back!
@ravenusher yes, we are working on a bulk update feature – that is something that requires quite a bit of work, but you should see it in the future.
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I don’t know if someone else already commented on this, But now that I have been playing around with Open Diary for a couple of days one of the things that is irritating is that “notes” and “mentions” are separate. It seems that I am more frequently looking for “mentions.”
Maybe this could show up first instead of notes?
@zucchini hmm, mentions are usually replies, and we assume that people are more interested in the notes that are left on their own entries (which is what Notes shows) than replies to their notes (which is what Mentions shows). Does that make sense?
@thediarymaster Yes it does makes sense. But, for me a lot of the experience of opendiary was ongoing back and forth with other members, which occurs in the form of “mentions,” or responses to notes. I leave a note, and this becomes a back and forth conversation, and this is how the community of opendiary works back and forth. But, I also understand why notes being on the first page makes sense.
I guess when kinks get worked out, and the loading time to navigate the site improves, this will only be one click of a difference and will be basically irrelevant. It’s just that there have been a number of times when I have received an email about a “mention” and either gone to check it on desktop or mobile, clicked on the notes link, then the drop-down to choose mentions and at this point the loading time has been long enough that more than once or twice I have had to just stop here and say “I’ll come back later.” If I am in a hurry and want to check our something someone said to me in a response to a note, it can be time consuming and this makes it less user friendly.
@zucchini thanks so much for the thoughtful response – what you said above is why I have been thinking a LOT lately about a “better” way to do conversations on a site like this. The notes and more so the replies and replies are the important part, and we need to make that easy. We shall see!
On the slowness, if this happens again, could you please contact Support through the link at the bottom of the page and let them know exactly what you were doing when you saw any slowness – that will help us to diagnose and fix any problem. Thanks!
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Put me in the anti-customization column. I wouldn’t mind being able to change fonts and especially font SIZE (for those of us with older eyes), but I like the simplicity of being able to read different diarist without all the crazy colors and pattern changes. Just seems so much more cohesive this way.
One other thing I would really like to see, though, is the ability to search for diarists by categories. I seem to remember there was a way to search by age groups and/or locations. I like being able to drop in on voices from around the world and from different stages in life.
@kellzbellz you’re right there were indexes by age and location on the old site – we are thinking about adding that again, but we also have to be careful with this for privacy sake (it would of course only show that for people who wanted it shown).
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I like the idea of customizations but I wouldn’t want to get all involved with using html and css to completely override the UX. I learned html and css initially to do custom layouts on this site…lol. I kinda miss just having the old color picker.
One thing Steve did over at Bloop was code in a “de-customize” on the visuals. So if a user couldn’t read a diarist’s entries, they could click that button, and for the user it would strip out the special styles and show the default color scheme.
I’d also like the ability to change my @handle. I could see where that would get messy with auto-redirects and eventual overlapping but it would be nice.
I thought of something else: an app would be nice. I don’t have a laptop anymore and my desktop is in the same space as my husband’s. So most of what I do that I don’t want him to see, I do on my phone. It IS a mini-computer in its own right.
@silverearth the “de-customize” option would be the only way we would do it, if we did, it’s a good idea. We are working on changing the @handle, that is something we should be able to do soon.
@silverearth we will be working on an app – but so you know, the site works very well on mobile already – so you could use it from the browser on your phone!
@thediarymaster I can attest to that, it does work very well on my phone.
@silverearth I have also used talk text !
@thediarymaster it shouldn’t be “if we do it at all” customizations is something a LOT of people really loved about the old OD and if we have to pay here that should be an option open to us and then yes the de-customize option should be available to the people that don’t want it. Make everyone happy. You said in another note you want to promote people writing for themselves and not for the readers then their diaries should be able to represent them despite how their readers feel about it. If their faves don’t like it they won’t read but that should be the authors choice.
@almostmrsbolen that is a very good point, and well taken. Thanks!
<3
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The “Chapters” for our diaries are showing up in alphabetical order which makes absolutely zero sense from a storytelling perspective. I definitely think this needs to be changed. I also remember there being some kind of bulk editor in the old OD where you could mass change entries’ chapters etc. That would be a nice feature as I wish I didn’t have any chapters currently since they show up in alphabetical order.
@martyrormurderer yes, you are right on the order – we are working on changes to the chapter management to add bulk editing and change the order of the display, that is something that will be added in a future release.
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Hi, this may be a dumb question (I ask a lot of them) but is there a way to see a table of contents on all diary entries, including the old ones? I cannot for the life of me find the index page like you used to have on the old version. If you could point out where it is and how to get there, I would be most grateful.
@offmychest all that there is right now is the diary front page that you see if you click on the main menu and then click on Diary (or click on your name anywhere on the site). We are working on a better index feature, that should be coming soon.
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I am very technology illiterate, but it seems odd to me that you are unable to add things to the new OD that you had already mastered on the old OD.
@shelyn that’s a great question – mostly, it’s because we have built the new OD on a new technology that is much better for large scale than the old site. So we had to completely rebuild the site from the ground up – we’ve been working on it for more than a year! So, we are adding things that are important to people as fast as we can 🙂
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I never sit and write an entry all the way through. I save it as a draft and come back to it several times. Why do copies of each edit save?
@patrisch we are looking into this and trying to reproduce it, that problem should be fixed soon.
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Is there a way to back up/easily download my diary? I just transferred a dozen or so entries from another site, deleting as I went….so I’m just wondering if that’s on your list of future projects.
@sheetmusic we will be adding a download option in the future, yes – there is no way to do that yet.
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Loving being back here, even though there’s only a couple of my old friends here … but new friends to be made!
The only thing I’m missing is being able to search for people by gender, age, country – like, I used to be able to search for all the diaries by women in the UK in their 40s (where they’d specified those things). Now it seems the only way to find people is through browsing all the new entries or if you already know their username. Will anything be changing there?
@sapphire yes, we will be adding something like that in the near future, I miss that too 🙂
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I know I am a bit late on reading back on the entries of yours that I have missed but I was wondering if you all would consider making a downloadable app in the future? That would help when we are offline, and maybe we could customize our diaries there with colors and whatnot but have it only viewable to ourselves and that way everyone could agree on customizations. And the ones who like to set an atmosphere for our writings can and the ones who don’t like it dont have to customise theirs?
@dreamstorm we are working on an app, it will be coming sometime in the future. I like your idea about customizing, we will think about that. Thanks!
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I’d like to see the ability to add a sitemeter like we could on the old OD.
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