Pissed (R) [Sort of REAL entry, not just runlog]

One Day at a Time

Oh, I’m sorry.  Did that title offend?  Oh well.

This was the long run.  It went surprisingly well.  I feel great afterward.  Runner’s high.  For real.  LOL.  But, life sucks a little right now because 1) My dep manager at work changed my schedule on me (since we had someone up and quit on us), so I thought I had tomorrow off but will now be going in at 7AM.  Already 7AM start on Tuesday, so that will be two days in a row (but I will have Wed and Thur off).  And I’m running on 5 hrs of sleep from last night, no pun intended.  So, I’m not sure when I will sleep.  This happens much more often than I’d like.  Damn schedule.  Also, kind of a rough day with customers and just being busy.  I had two customer complaints, apparently.  This rarely happens (in fact I only know of one other occasion in 2 years where I’ve had a customer complaint about me).  Or if it does, I never hear about it from management.  I was on the damn phone, but they complained I was unresponsive or some such thing.  So, I ignored them I guess?  Not sure how I am supposed to do more than one thing at a time.  I mean, I have to be listening at all times over the phone to help activate phones or add minutes.  If I allow myself to get distracted because I have to "respond" to every customer huddled around the desk then I will never be able to help the one customer with the phone.  I already had the damn call drop on me twice before I finally finished (due to distractions I did not enter the pin code correctly and in the correct amount of time before it dropped).  So, I’m quite pissed about this since I feel there isn’t much I could have done better given the conditions, yet I am getting reprimanded for it (10 customers and only me working out there at that moment, or something along those lines).  But I really shouldn’t be pissed.  I should get over it because 1) my manager said she sort of understood where I was coming from, you know, my side of the story, and 2) I didn’t get in real trouble (no official verbal or written "coaching"), she just wanted to let me know about the complaint and remind me to do everything possible to handle it better in the future, even if it means acknowledging them via eye contact, or quietly whispering "I’ll be with you as soon as I can", or something.  I guess I was pretty closed off.  I panicked when it got so busy on me and so to cope, I shut everything out except exactly what I was working on at that moment.

Despite the crazy day and the lack of sleep, as well as knowing I have to get up early tomorrow, I was still determined nothing was going to change my plan to get the long run done.  And so I got it done.

Week 2 of 12 week half-marathon training OVER.

-AR

See Route

7.06 miles (11.36 km) through Millbrook, Amelia Landing, and Grenelefe. Start time approximately 7:30 PM EST on 02/13/2011. Total run time 01:04:40. Pace 9:10. Weather Conditions: Clear, 50F/10C, Dew Point 26F, Humidity 39%, Winds SSW 1mph, 30.22inHg/1023.4mbar and steady.