Finally!
Our internet at work has been cut off for a week. No internet on our laptops, mobiles or card machine reader. After hubby spoke to the company again, a technical engineer said it was something to do with the router in hubby’s work office. She got it all reconnected yesterday and said if we have any more problems with it then to let them know and they’ll send a engineer around with a new one.
Excellent service from a good provider.