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Greetings, I am taking the suggestion on the OD help page to contact you regarding my recent upgrade to OD+ Lifetime Member. I have purchased an OD+ lifetime subscription on Tuesday and conducted the payment via PayPal. The upgrade features have not YET been activated for my account (e.g., download my diary to a PDF file). I have already contacted the admins via the contact form on the help page

, to which I have not yet received a confirmation email (yes, I checked my spam folder every single time). Therefore, I am contacting you. I hope you will be able to support me in activating my OD+ Lifetime features. Please let me know if you need a copy of my payment receipt, and how you would like it sent to you. Thanks in advance and best regards,

Hello again, I thought I might share the Unique Transaction ID #0AY54873CB4383242 for my OD+ Lifetime subscription PayPal payment, to speed up the process of activating the OD+ features for my account. Best regards,

I just renewed my OD subscription via paypal. Let me know if you need me to email you my reciept. Thanks!

Hello again, Here’re the details from my confirmation of PayPal payment email: Oct 22, 2012 23:13:21 PDT Transaction ID: 0AY54873CB4383242 Description Unit price Qty Amount Open Diary Plus Lifetime Subscription Item# ODP100 $150.00 USD 1 $150.00 USD Subtotal $150.00 USD Total $150.00 USD Payment $150.00 USD Charge will appear on your credit card statement as “PAYPAL *ODSUBSCRIBE” (continue..

(continued from my previous note) Payment sent to information@opendiary.com From amount €109.32 EUR To amount $136.95 USD Exchange rate: 1 Euro = 1.25274 U.S. Dollars Issues with this transaction? You have 45 days from the date of the transaction to open a dispute in the Resolution Center. Questions? Go to the Help Center at: http://www.paypal.com/gr/help. Please do not reply to this email. This mai

box is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page. You can choose to receive emails in plain text instead of HTML emails. To change your Notifications preferences, log in to your PayPal account, go to your Profile, and click My settings. Copyright © 1999-2012 PayPal. All rights reserv

reserved. PayPal (Europe) S.à r.l. & Cie, S.C.A. Société en Commandite par Actions Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349 PayPal Email ID PP120

Hello , You have successfully signed up for a subscription to Open Diary Subscription Renewal using PayPal. Your first subscription payment, for $16.50 USD, has already been sent to AbleSites, Inc.. Subscription Details Date of sign up: Oct 25, 2012 Subscription Name: Open Diary Subscription Renewal

the ending of the beginning? no the beginning of the ending~and lots of fun!

RYN: Thank you for your prompt response and help! I’m loving my new account features 🙂

Thanks for your reply..hope this is it: Subscription Details — Date of sign up: Oct 25, 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-9CT15644WR1045621 Item Number: ODP6 Subscription Terms:$16.50 USD for 6 months

Is the Help Desk still down as the front page suggests or is it simply non-existent now?

October 26, 2012

Are you the only one wroking at OD now?

ryn|| thanks 🙂

October 27, 2012

RYN: Thank you! I am also wondering what the situation is with OD Admin – are you the only person trying ot keep the whole site running?

October 28, 2012

Why isn’t my subscription renewal being recognized? I have a PayPal receipt that proves I’ve paid for another year, but when I log in I still get told I have to pay. Please reply.

Updated my subscription for 6 months today. Where should I send the paypal receipt? Thanks

Thanks for keeping this place alive. Subscription Details Date of sign up: Oct 29, 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-7JD84227MJ381793G Item Number: ODP6 Subscription Terms: $16.50 USD for 6 months

October 29, 2012

RYN: Thank you.

I just signed up for a new account under my email address (crys314@gmail.com – username: DePhoMo 2012). It said I would get an email to verify before I would have access to the account, but I never received the email. I thought that maybe I had put in the wrong email address so I tried having my usernames and passwords emailed to me and never received that one either. Can you help with this?

Hi–I had let my monthly upgrade go since I wasn’t on much but redid it maybe two weeks ago…I got a confirmation receipt from Paypal but still showing no upgrade here. Any way to fix? Thanks! Chanda

Thanks for the quick reply! Subscription Details Date of sign up: Oct 17, 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-14R30774LD181880Y Item Number: ODP1 Subscription Terms: $3.00 USD for one month

Thanks much! 🙂

My OD+ Subscription isn’t showing up: Subscription Details Date of sign up: Oct 31, 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-9VT581213S6115054 Item Number: ODP1 Subscription Terms: $3.00 USD for one month Thanks!

Hello! Can you add a link for this DePhoMo (December Photography Month) diary onto the front page news section? Thanks!

I did 2 one year subscriptions nearly 3 weeks ago and nothing, I’ve left messages at the help desk and nothing. What’s going on?

December 18, 2012

wow crazy night! lol but RYN: i was extremely bored 🙁