Groundhog Day…

Hey All,

So I had the flu for a bit, and missed Monday and Tuesday at work, when we’re not supposed to even miss one day. I was lucky that they allowed me to continue with the training. I got caught up in like two hours, and did the tests and aced them. I think I got the highest mark on our Week 2 test, and the trainers expressed their surprise and congratulations, and they bragged my score to the rest of the class after missing 2 days. I mean it’s not like I memorized anything – it was "open book" meaning we could use whatever resources that would be available to us when we’re out taking calls, and I took my time – I wasn’t the first one done, but I wasn’t the last – I think I was one of the first 10 (and there’s 20-22 in our class).

I also got Feedback on Thursday from the trainers and the only thing they said I could improve was my confidence in myself, and they said they wanted to see me take on more of a leadership role within the classroom. Wow!

So the whole fam damily is getting over the flu, and I’m getting props at work… so I think all’s going pretty well. I’ll update again soon.

Happy Groundhog Day! Spring is supposed to be "early" this year!

♥ Grá Agus Solace ♥
~K.

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