April 15, 2003

save up to 33%, and more…

I have way too much to do today to write much of an entry this morning. Luckily, I have a post I wrote YESTERDAY that I can post today. For now, let me just update you on the status of my iBook. I got it back yesterday the screen problem is fixed I checked the repair forms it seems they finally agreed that my hard drive was fucked, and just simply replaced my 30 Gb hard drive completely

(are you ready for this?)

with a 20 Gb hard drive

Its just too fucking preposterous to even get angry about anymore. I had to laugh. Fucking shit. They claim that 20 Gb is the spec for this machine, and when I purchased it with a 30 Gb drive, that was a reseller-installed upgrade, not a factory upgrade, so that 30 gig drive wasnt covered by Apples warranty, and they shouldnt have even made that repair. Umm ok well, but you see how you DID make the repair? Its not MY fault nobody there checked the drive or even bothered to ASK me what kind of drive was in it. If there was a fuck up, it was YOUR fuck up, and Im out 10 gigs of storage, and I want that FIXED. And NO, sending me back my fucking busted 30 gig drive so I can send it back to the reseller and jump through THEIR hoops and argue with THEM on the phone for another hour is NOT good enough!

You know what Im not even going to get into it now. Customer Relations is supposed to call me later this week. Ill save my earful for them.

For now, I have a presentation to finish on my 33%-off laptop