Closure

I finally did it. Ever since I heard that the new and improved DM was “responding” to concerns, I was hurt. How long would it have taken to respond to me in my time of need? I wrote him a letter:

Dear DiaryMaster,

Initially I wrote to you concerning a problem with a diary that was at the free site. Did you get all the emails I sent you, referring to Sens-Fan’s diary? Her diary was an inspiration to many. I don’t know how many times I’ve written this to you already. Are you reading this now? You should know:

She passed away the day after Xmas. She had asked me to keep her diary safe, and to pass this diary along to her daughters, in the hopes that one or both of them might take it over.

Only Sens-Fan (Sharon) and I had the password. For some reason, all of a sudden, the password would not work anymore. I was frantic, not knowing if the diary would “time out.” Can you understand the responsibility I felt?

I wrote, and wrote, and wrote to you, or anyone in administration that would listen. I even wrote as a paid member, because at the time, I was. I felt this issue was something that would surely be responded to. When you ignored me for all those months, I felt seriously let down, and in return, I was letting down Sharon, and her daughters.

The issue has been resolved, but not my feelings. I don’t know what your situation is, or was. I don’t know why or how under any circumstance, that you could ignore such a simple request as to reset a password, to fulfill a dying woman’s request.

Now I hear from other diarists that you are quick to respond to requests, and concerns. I’m glad. That is as it should be. I just wish you would have taken 5 minutes out of your busy schedule way back then to at least respond to my plea for help, and yes I’m hurt that you’re now responding to “My diary background image isn’t showing up.” Seems so petty in comparison, doesn’t it?

I did not renew my subscription, and as far as I’m concerned, you can delete my diary immediately. No need for the month grace period. (If you want to call it that)

I wish OpenDiaryPlus success. There are some great people that use the site to sort out their lives, to teach, to learn, to reach out for help the only way they know how, or just simply socialize.

Take good care of them.

Sincerely,

Bbe

The problem probably stems from the DM not being able to afford enough staff to answer all the mail they get. The new FOD servers must be efficient enough to make a profit even with low ad money. There are 270,000 diaries here now and that’s up from 192,000 at 6/14/03 when they got them going. The individual attention we got when there were only a few thousand is gone

~*~ Oh my I know hoe you must feel..how sad ~*~*~

Hope you can continue that diary…

That is so sad. I don’t think Sens-Fan would want you to stop writing in your own diary so I hope you stay.

{{{Brenda}}} I’m sure Sharon understands that once we have to rely on others to fulfill our commitment, that’s the best we can do. As much as we wish otherwise, sometimes others don’t understand the importance we place on successful completion. Of course we’re going to feel betrayed, let down, hurt, angry, etc but then we have to do exactly what you did. Provide ourselves with closure.

PS thanks for the wonderful note. I would say “aww, shucks”, but this week I’m practicing humility. 😉

{{{{{{{{{{{No14Me}}}}}}}}}}}}} Once in a while I need to remember the days when we didn’t know how to connect outside this site, only knew our names as sophist or No14Me or Living Lightly and received responses immediately from a caring DM. Once in a while I need to remember when it was a close community. You wrote a beautiful letter. I am sorry you had to. **hug tight**

How sad. That’s why I print mine as I go along. That way I wd. only lose a few entries.

Aloha… My most recent entry… about the death of a friend… had this same title… hmmmmmmmmmmmmmmmmm… A hui hou kakou…

You are a #1 quality person, BBe. This is a sad, sad story. The OD could have become something incredible if the quality of the site could have kept pace with those contributing. I had the same kind of problem as you- many unanswered emails to the DM when I had trouble. Finally gave up. I miss writing here but don’t miss the constant frustrations with site problems/assaults by pop-ups,etc. -Jeff

I sincerely hope that you do not cease writing in your diary. If you choose to do so, you will be missed!

I’ve been away too long to know what is going on..but I see you are still a concerned caring person..

Well said! I know a diary background IS a problem, but they need to get their priorties straightened out, to say the very LEAST! Sen-fan was an inspiration.

I’m glad you had closure. I don’t think he even knows that there are some people who would gladly answer mail for FOD and forward him the stuff that needs to be taken care of. He just wants to make a profit so bad that eh throws up pop up after pop up. I’m glad the matter was resolved. Wishing you the best.

Don’t leave us! I am doing fine, no more eye shield, yeah! In couple of weeks, will get final test to see if I need glasses. I have worn them since high school. Time will tell.

Very good letter. i hope you get response.

hanging in here……what is a good time to call? *hug*

DM has never, never responded to any of the questions I’ve asked either & my requests for info were nothing compared to the magnitude of your request. I am truly sorry you had such an aweful time re: Sens-fan.

I for one will never forget Sensfan becazuse she touched my life. I totaly agree with your feelings and your efforts

Aloha… ~~~~~~~~~~~~ just drifting by ~~~~~~~~~~~ (9/9/03) A hui hou kakou…

miss you! — sophist nsi 🙂

As Willy says the DM, whoever he or she is, must have loads of mail. When things go wrong I have found the best thing to do is ignore it and try again another day. We all miss you so stick with us, please.

wanderlust (2)

October 14, 2003

Hello my friend. I am praying for peace of mind & heart for you. I hope you will return to us, when, if you are ever ready to do so. God Bless you.