I feel frustrated

I don’t know why I hit the Open Diary cancel membership button without thinking. Perhaps, I software test as part of my job. I have to find ways to break things in order to build a better program so other end users don’t break it first. Well, I think I broke something. 

Heads up, if you click on the cancel membership button it will kick you out of membership mode and you will become a regular non-paying non-member and you won’t be able to post pictures anymore or read member only diaries. So what happens to your money? That is what I am waiting to find out. I emailed support (hosted by Zendesk) and I now have a ticket number 2297 and I asked a very open-ended question:
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Since then, Paypal notified me that I canceled my AUTO PAYMENT and I am still charged the 39.99. It even says I paid:

Past Invoices

*sigh* 

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Support (Open Diary) Apr 19, 21:38 ADT Were you intending to cancel your subscription? If you wanted to cancel and receive a refund, we can take care of that.

I don’t want to cancel my membership I just clicked a button to see what would happen. So I responded: “Yes please, thank you.”

Then I thought about it – I don’t REALLY want to cancel my membership. I decided when I get refunded I would just pay for another year. Then I thought it would be easier to continue my membership without repaying if that was an option but I would have to have my account reinstated so I can upload images again. So I sent another email response again saying: “Actually – no – please let me know what is going on because I would like to keep my account.”

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For @silversatan :
I was wrong, it’s called a “toggle switch” and it looks like the picture below only its one button it turns from grey to green and doesn’t say anything like on or off

Every time I see the “I am not a ROBOT” ReCaptcha check box I want to hashtag #RobotLivesMatter (No discrimination)