The Nag. The Sour. The Stranded. The Cheat.
Well its Saturday again and I am of course, at work. I am not feeling the best today, and I feel like I would be doing everyone a favor by staying home, but I really don’t have a choice lol. I feel like every little thing is stressing me out and making me angry, which I know is probably from lack of sleep and sanity. Any days off I do have I have to spend them taking care of the things I can’t take care of because I am usually at work or school, so I feel like I don’ tget a chance to just…relax. I keep pushing Frank to pick dates for our vacation. But he keeps putting it off and my job keeps asking when the dates are, and as summer gets closer, and still no plans are made, we’re taking the risk I won’t be able to get the time off. I think thats what set me in a bad mood before I left for work. He doesn’t realize that while he has all the time in the world to make desicions, some of us don’t. I don’t know how to get that accross to him without sounding like a ….nag. But I have responsibilities here too, and I cant just give my job like 3 weeks notice that I am going away on vacation. Thats not fair to the other employee’s here. If he doesn’t come to a conclusion soon, then we might have to forgo the vacation. I hate to say that, and it kills me because I really want to go, but its not fair to my job and the employees who have to cover for me that Frank is just taking his time. Ya know? So yeah, he has me kind of frustrated right now. I feel like my hands are tied. Its in ways like this he needs to grow up and be more aware of the world around him. I guess I will just have to have a discussion with him soon. Like, tonight or tomorrow.
Yesterday ticked me off too. I have been trying to set up a meeting with my advisor so that I can figure out my classes for next fall, but her free time is during my class time and she isn’t offering any other meeting options. On top of it, I can’t even just go ahead and do it myself like normal because they have issued out new pin numbers that you can only retrieve from the advisor of course. But on the school’s website it said if you can’t meet with your advisor, and you’re having trouble doing so, then stop by your major’s department records office, and they will be able to assist you. Soooooooooo, thats what I did. And let me say, this lady was a ROALY B.I.T.C.H– I explained my situation and told her I needed help because I wasn’t able to meet with my advisor, that our times just weren’t working out. And instead of just saying, "I’m sorry hon, I am not able to help you. Because of the new system they only provide the advisors with the necessary information, I really wish I could help you out though. But maybe I can help think of an alternative…."
Nope…wanna know what she said? "Look, YOU need to work it out with YOUR advisor. YOU need to make an appointment with her. " I replied, "yes ma’am, I tried, but our times are conflicting and I-" "well too bad, there’s nothing I can do. Figure it out yourself." I just stood there stunned. And I walked out the door, turned around and said, "You Mrs. So and So, are no help. I cannot believe MY tuition is paying for a rude secretary such as yourself. I pay a lot of money for people to know how to help students when they need it." And walked out. I then went to the computer lab, emailed my advisor and explained in better detailed in there about how I was treated. (because now I can’t remember everything the lady said, I just remember she was so rude, so so so rude.) I told her I didn’t appreciate it, and some one should let this lady know if she wants to continue working with students, she needs to change her sour disposition. I don’t want anyone to lose their job, but I must confess I wouldn’t mind an apology. I’m never rude purposely to anyone, (And I can say that and look myself in the mirror.) I try to be as nice as possible, even when being spoken down to. I just don’t feel like I deserved her bad mood. And I HATE complainers, when nothing is good enough for them and they gripe about everything (regarding service.) So I try to keep my complaints to myself when some one has been mean or rude to me. But I pay a lot of money at that college, and I feel like they should be doing everything in their power to help me. I guess thats a joke.
Then last night at work, (I don’t like complaining right? haha. Sorry, this is kind of a gripey entry..if gripey is even a word.) I had a customer I didn’t want to rent a room to. This guy comes in, pulls up front in a nice truck, shiney black, with a trailer hitch on the back. And says he’s stranded in town, and he and his wife need a room. He wants to know the best deal I can give him. Something in my gut told me he was lying, so I really didn’t quote him my BEST rate, and he says he wants it for $50.00 even. Well its Friday night, there’s NO way I can rent a room for that amount and not be risking my job. Especially a busy night when I can get max dollars from people. I’m a sales woman, I sell hotel rooms, thats my job. The more money I bring in on agiven night, the better I look. So he says no nevermind, and walks out when I won’t give him what he wants. About ten minutes later I get a call from a preacher that owns the Baptist church accross the street, and he sounds….funny. He’s calling to get a room for a stranded family here in town, but he sounds hesitant, like he want’s me to talk him out of it. He sounds like he has to do it because its the Christian thing to do. I think he had the same gut feeling I had about this guy.
OH OH OH. Right before the customer had left, he asked if we had a lounge! (If you have no money, and are stranded, how are you going to afford alcohol????) Okay so the guy from the church says he will call me back after he lets the stranded person know that we have a room available. Three minutes later the pastor calls back, and says the man will be taking a room there, to just put it on their direct bill account. He also says, "ma’am there’s five adults staying there……" I explain to him that his church rate here at our hotel is only for 1-2 people one bed, and it would be a little more for 5 people two beds. I told him I would find the cheapest rate though that I could. The thought of taking advantage of a church just didn’t sit well with me, so I found a rate for 6 dollars more and he agreed to it. Said he trusted me to do the best that I could. It would make me terrible to rob a church thats trying to do a good deed you know? I would send me to hell for doing it, lol. Well in walks the man that I had discouraged from staying here before, and I realize he was the stranded man the pastor was calling for.
Instantly I had the urge to call the church and tell them they were making a grave mistake by helping this man. He looked like he was up to no good, like he was just trying to get a free room. I am not about denying some one in need, if they are truely in need. I’ve given hitch hikers some coffee and donuts in the middle of the night when they’re tired and hungry ya know? But this man…he rubbed me the wrong way. So then he wants two roll aways in his room, which would cost the church another 14 dollars, and I said "No sir, we’re out of rollaways." Then he comes back and wants another room, and I said, "sir,the church is only paying for one room. They didn’t authorize any rollaways, or extra rooms" Then he wants to make long distance calls, and I tell him not unless he pays a deposit. Right after he left the desk for the final time on my shift, I check the phone and realize I need to set it on local calls only. Which I am glad I cought that in time, no doubt he would have racked up a phone bill like there was no tomorrow.
Well the midnight person comes on duty, and I tell him all about the man in 119. Every conversation we had, the phone call from the pastor, and my suspicion that this guest would be trouble. I made a point of making him realize this guy was NO GOOD. I also told him to make a note to house keeping to throughly check this mans room, because I had a feeling they were going to steal blankets and such. (Which if most people realized how much hotels spend on those blankets, they’d feel guilty about taking them. They are definately not cheap.) So I made sure Chris (the man on night shift) got the idea before I left. So I come to work today and guess what he did??? He gave this man FOUR extra blankets, 5 extra pillows, 3 sheets and like 6 towels. Then Chris goes home, morning shift comes on duty, and guess what housekeeping discovers? EVERYTHING gone. AND to top it off, the owner , Ish, tells Sheffery, (the girl on morning shift) to chrage the person! Well if you remember from before, the church is paying for this room, so now they’re liable for this man’s petty theft. Well when I checked this man in, my gut told me to make a copy of his driver’s license so should we need to identify him, we could. I can’t believe Chris did exactly what I warned him about. He may be a smart person, but I think he lacks in the common sense some times. I am going to tell the owner he needs to go after the man who stole, and not make the church pay for it. Considering I WARNED the desk clerk aout this man and he basically aided him in his theft!
I can’t believe this customer took advantage of a church like that. I am by no means a religious person, and sometimes I can’t promise I even believe inGod like I should, but I do believe in good people, and that pastor was trying to be a good minister, a good leader and example of what a ….righteious man is supposed to be like, and this…scoundrel took advantage of that! It makes me wonder why we should even help a fellow man "in need". I also know if Lee and Ish try and charge the church for the stolen items, I will protest it. I will tell them they need to go after the man who was in the room, since I was smart enough to take a copy of their photo ID, which has ALL their information on there, and they can easily hand it over to the police. I’m really angry about this. Because that man KNEW what he was doing, he KNEW he was up to no good, and I think he even knew that I knew. I may make mistakes, and I know I am not the best person sometimes, but I know when my gut is telling me something. Some people may even laugh when I say I have the "power" to know something instantly…and when that man walked in the door the first time, I knew he would be a problem. And I warned the next person…and it seems like it was to no avail….Even though some one can sense the future, and know whats going to happen, it doesn’t mean they have the power to stop it, and that sucks.
How sad…churches get taken advantage of all the time, as do businesses and decent people trying to help others out.
Warning Comment
Honey I know! I worked front desk at a hotel for over a year & I had scum bags like that come in all the time. And it’s usually the other clerks who end up screwing it up because they don’t listen to what you say. Sooo frustrating! But hey, at least you got his DL & stuff so you can send the bill to him & notify the cops! Good job! =)
Warning Comment
did you advisor have sanything to say in return? also.. kick frank in the face and make him pick a date. if you nag enough, he’ll do it! 🙂 –
Warning Comment