Fresh Start…

I’ve decided to clear my slate and start fresh again.
Sometimes that’s hard to do though.
I’ve decided to make all my old entries private.
I considered just deleting them, but I have some good memories in there too.
I don’t like who and what I’ve become lately and well I need to try again.
I want to be happy and I want to be positive.

So, that aside, let me tell you about my day.
It wasn’t excactly that great, (so much for trying to be happy and positive).
Today I had a strip torn off me by a hotel guest and the sales manager.
The guest, who has been staying with us for a week has come down to the lobby/lounge to have our continental breakfast in the morning. Now here’s the thing. I start work at 7am. I’m the only staff member there after the night auditor leaves and well I have duties to perform during the morning. This includes things like making sure that specific reservations are ready for arrival (meaning I make keys assing clean rooms) along with checking out guests, answering the phone, filing, and other genral office duties.
Anyways, the breakfast co-ordinator seems to set his own timetable. He comes in when he’s ready to. Which isn’t so great for me really as I have to babysit the breakfast while he’s not there. This is where the problem lies with the guest.
Everyday this week he has come to the desk to inform me that things like orange juice and coffee are empty. Which is fine. I’m only one person and I can’t always be on top of the things happening in the lounge other than my work at the desk. He came to the desk every day this week.
Today he decided it would be great to tear a strip off me.
He made me cry. I kept myself composed though while he berated me.
But yeah…so later on in the day the Sales Manager got angry towards me becuase of a problem that occured with one of his tour groups that I had solved before he even knew about it.
What agrivates me the most is that he got angry about the situation and the actions (or lack of them on my part) but that he didn’t even really say sorry.
I’ve saved his ass on numerous occaions and he’s thanked me for it. He couldn’t even thank me for fixing a potentially serious problem today but instead got pissy about it.
Oh well. Tomorrow is Friday and it’s the end of my week. Even if things go horribly wrong tomorrow I can take solice in the fact that I’ll have 2 days to recoup from this week from hell and try again Monday.
Blessed Be