Monday, 2/4/12.

9 – 4:45 shift today.

Ended up being on self-serve for 5 hours, by which point I was about ready to rip my headset off and throw it at somebody. I had one couple who I didn’t even interact with as I was helping a disabled customer use the chip and pin, but I did overhear them very loudly exclaim ‘FUCK THIS! I’M GOING TO A CHECKOUT", grab all of their shopping (they’d scanned 90% of it already), knock a basket onto the floor and not bother to pick it up and then join a five-customer long checkout line instead of waiting 3 seconds for me to clear them through. 

And people wonder why I hate working retail so much.